What is a remote connection?
Most families today have one or more computer-savvy members helping their friends and family with their systems and devices.
However, when more complex issues appear, it is recommended to contact a professional. Today, we are able to assist you getting them solved via remote connection.
Unfortunately, there have been individuals who have been, maliciously, using remote connection software for their own benefit or to scam users over the years, reason why we want to remind you to contact a professional, such as GoInsta Repairs, and not just those so called ‘Geeks’.
But What is a remote connection? And, how does it work?
A remote connection is an alternative to help users with almost any computer problem. Whether you are experiencing issues with a Windows or MacOS update/upgrade, installing a new program, slow computer, overheating, viruses, problems with your printer or any other technical problem that may compromise your computer or even if your device requires preventive maintenance; Goinsta Repairs uses an encrypted and solid software platform which allows us to get your device up and running even if you are in a different city, county, state or in another country.
Remote computer repair allows us to troubleshoot a computer hundreds of miles away.
Once connected, we are able to view and control a computer over the Internet, as if we were sitting next to you.
Establish or start a remote connection with a professional
In only a couple of minutes, with the guidance of a representative over the phone, chat or our customer’s portal (in our website) we can quickly start working on your device.
Begin by turning on your computer and opening your internet browser
Open Your Browser (Edge, Chrome, Safari or Firefox)
Locate the icons below the featured image
Entering your Session ID
Enter your name and the 1-time session ID provided by GoInsta Repairs and click on Join Session
Click on Download
Running the file to complete the process
Locate and run the downloaded file
In less than 30 seconds, the file will be installed
Contact Us
From there, we will be able to take over and get your computer fixed in no time. You could either watch everything the technician does or just go by your day. Once your device is fixed, we will contact you and you can make sure all of the issues are fixed. Finally, you can take advantage of the Insta Flat-Rate since you will not be getting ‘one-time’ assistance but you will also be entitled to unlimited remote support for the next 30 days. There are no extra charges, automatic renewals or any hidden fees after that as it is the regular warranty that GoInsta Repairs gives you.
Should you have any doubts about remote connection or any repair service, do not hesitate to contact us. We will, kindly, answer any questions you may have.
As mentioned above, the connection is end-to-end encrypted, making it completely private and secure and without having to take your computer anywhere or waiting for an appointment.
Remote computer repair is a great tool that can save time, money, and hassle. Even if the computer is just a few blocks away, when you fix it remotely, you can work on it whenever it’s convenient, even if it’s the middle of the night, We will always be ready to bring support.
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See you next time!
