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GoInsta Repairs

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Customers Reviews

My computer was really giving me all kinds of problems and I had no idea how to remedy any of them. I saw some recommendations for this company on the internet and decided to try them. And am I GLAD I did! The service I received from Piero was outstanding. I'm an older adult and have no knowledge of computers. He not only improved my computer in every way, he was very kind and understanding and he took the time to explain things to me. I plan to sign up for the annual plan and now I feel comfortable that I can be helped with any future issues. I will recommend this company to my friends, that's for sure. Thank you very much.

Bonnie K.

Piero and I worked together for three consecutive days. My needs were complex. Kind of like remodeling a very old house without having any plans. He uncovered a number of problems and needed upgrades. He worked like a horse!! When something did not work to his satisfaction, he doggedly kept working until every single issue was resolved. Congratulations to Go Insta for having him on the team. He is great!!

Steven P.

Both Goinsta techs that helped me (Marcie, online and Lars at my apt.) were professional, efficient, and responsive. All 6 of my problems were fixed in less time than anticipated and the process was like magic, charming and caring. I will certainly use them again when needed and recommend them highly.

Gail S.

Piero was my technician. He worked tirelessly on my computer problem. I learned a lot about my computer during this time. I would definitely recommend him and GoInsta in the future. 😊

Jeannie W

Amazed at the service!
They started at 10 am and didn't quit till 4:04 pm. They are the best computer repair place I've ever tried!! That many hours takes a GREAT group of pros! TRY this place...you won't be sorry! I'll use them again for sure! From start to finish, they called from time (remote) just to give me updates! No need to look further!

James F.

I am really happy with the fast response and professionalism he did such good work. I would trust my computer to him in the future which I will, and I will tell everybody about it that is having computer issues.
 

Pamela T.

Marcie and Piero were very polite and pleasant to work with! Piero explained everything he needed to do before he did it. Very thorough and competent. I would highly recommend this team to anyone who needs a computer specialist.

Suzzane S.

Everyone was very helpful and has a lot of patience working with the older generation. Thank you so much!

Michael and Mary C.

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Reviews

Stephen J.
Stephen J.
Residential
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My computer was dead and they got it running with over the phone instructions. I was very happy and satisfied.
Greg w.
Greg w.
Residential
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Professional and patient. Solved my problems remotely which I appreciated.
Eric H.
Eric H.
Residential
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Piero went above and beyond to help me fix my crashed iMac. He spent way more time than I thought with me to make sure we resolved the issue over the phone. Highly recommend.
Kimberly W.
Kimberly W.
Residential
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It was great, called on Friday afternoon and they stayed with it for four hours getting system to run properly. Keeping their info for all future repairs.
Janet W
Janet W
Residential
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Go Instarepairs understood the job and got it done in the quickest time possible!! 100% recommended!
Cynthia E.
Cynthia E.
Residential
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GoInsta got in touch with me right away and started within minutes of that call. They were very helpful and my laptop is better than it was before . I would definitely recommend them.
Joan T.
Joan T.
Residential
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Contacted me immediately. Explained possible issues over phone.
Gail S.
Gail S.
Residential
Read More
Both Goinsta techs that helped me (Marcie, on line, and Lars at my apt.) were professional, efficient, and responsive. All 6 of my problems were fixed in less time than anticipated and the process was like magic, charming and caring. I will certainly use them again when needed and recommend them highly.
Terene S.
Terene S.
Residential
Read More
Excellent communication, right on time, attention to detail and patience.
Heather G
Heather G
Business
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I had a computer emergency and GoInsta Repairs was amazing! They went above and beyond and took care of almost everything. They really went out of their way to help me. Thank you, Marcie and GoInsta Repairs!
Jonathan C
Jonathan C
Residential
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By far one of the best experiences I've had with a computer repair company. Handled a large portion of the work required and gave me the simplest form of the things needed. 10/10 will definitely go to again.
Tim B.
Tim B.
Residential
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Very thorough. Explained everything they were doing.
Cheyenne R
Cheyenne R
Residential
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They fixed my emails from going to peoples spam which I have been trying to have fixed for over a year! Very happy customer, thank you!
Carnell W
Carnell W
Business
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Efficient, honest and thorough company. They recovered my Facebook account
Michael & Mary C.
Michael & Mary C.
Residential
Read More
Everyone was very helpful and has a lot of patience working with the older generation. Thank you much.
Steven S.
Steven S.
Residential
Read More
Piero and I worked together for three consecutive days. My needs were complex. Kind of like remodeling a very old house without having any plans. He uncovered a number of problems and needed upgrades. He worked like a horse!! When something did not work to his satisfaction, he doggedly kept working until every single issue was resolved. Congratulations to Go Insta for having him on the team. He is great!!
Peter H.
Peter H.
Business
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They were incredibly courteous and helpful in every way. I was uncertain and hesitant at the start. But at the end of the day - and it was a very long day! - I was completely won over by their obvious expertise, the overall helpfulness, and their never-say-die attitude. I would recommend the GoInstaRepair team to anyone in need of computer support. I will be returning to GoInstaRepair for their help in the future.
Roberta W
Roberta W
Residential
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My technician was very patient with me during the online work he did for me. Very concise about what I needed to do. He seemed to be very through.
Jeannie W
Jeannie W
Business
Read More
Piero was my technician. He worked tirelessly on my computer problem. I learned a lot about my computer during this time. I would definetly recommend him and GoInsta in the future. 😊
Garry G
Garry G
Residential
Read More
Very knowledgeable and a pleasure to deal with
Zhilin S.
Zhilin S.
Residential
Read More
Thank you really much for the timely response and for quickly resolving my issue!
Howard T
Howard T
Residential
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I couldn't get the connection between my computer and my printer to work. Golnsta Repairs responded quickly and solved my problem completely to my satisfaction all done remotely from their location. Job done fast, efficiently, and professionally.
Bill G.
Bill G.
Residential
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My experience was great! I reached out to GoInsta and in less than 5 minutes got a response back. We agreed on the project- the tech joined the call and got on my system and went to work. They helped with purchase of the license and then handled the installation and fixing some system issues I had. Checked my virus protection software, identified and made some needed system updates. I have a few enterprise issues to get resolved which will happen this week (due to my former employer) which I know GoInsta Repairs will get resolved. These folks are good technicians with great customer service - they listen and helped me understand the issues and then resolved them. I’m a happy customer that will return for assistance when needed.
Stephen N.
Stephen N.
Residential
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Knowledgeable
Suzanne S.
Suzanne S.
Residential
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Talked with them again about the AVG Security features I now have on my computer. They go through everything very patiently explaining what every feature means. So helpful!
Sharon G
Sharon G
Residential
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In addition to being very knowledgeable, They are extremely patient, helpful, courteous and kind.
Ronna M.
Ronna M.
Residential
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GoInsta Repairs provides a vital service: quality on demand technical support 7days a week at a very reasonable rate. We paid $99 for diagnostic support and that wasn’t until after the technician talked to us for awhile and understood what the problem was and thought he could help. Our technician Piero was an amazing professional spending hours in the phone on the weekend trying to help us boot up a 2015 iMac. He was polite, friendly, knowledgeable and tenacious never wanting to give up. Ultimately we realized we had a corrupted hard drive so he was unable to solve our problem but we felt like we got our money’s worth. If he had resolved the problem it would have only been an additional $40. I highly recommend GoInsta and will definitely use them again when I need tech support.
Pamela T.
Pamela T.
Residential
Read More
I am really happy with the fast response and professionalism he did such good work. I would trust my computer to him in the future which I will, and I will tell everybody about it that is having computer issues.
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