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Excellent communication, right on time, attention to detail and patience.
GoInsta got in touch with me right away and started within minutes of that call. They were very helpful and my laptop is better than it was before . I would definitely recommend them.
Contacted me immediately. Explained possible issues over phone.
GoInsta Repairs provides a vital service: quality on demand technical support 7days a week at a very reasonable rate. We paid $99 for diagnostic support and that wasn’t until after the technician talked to us for awhile and understood what the problem was and thought he could help. Our technician was an amazing professional spending hours in the phone on the weekend trying to help us boot up a 2015 iMac. He was polite, friendly, knowledgeable. I highly recommend GoInsta and will definitely use them again when I need tech support. Our tech was awesome! He never gave up... even when we did. He is just a superb tech and person. 100% recommend them and the service. Thanks for all your hard work GoInsta!!
Efficient, honest and thorough company. They recovered my Facebook account
Go Instarepairs understood the job and got it done in the quickest time possible!! 100% recommended!
They worked on my computer remotely and left in excellent conditions. Also got malware protection and office for only $89
GoInsta Repairs provided all the information prior to service and came through with what was requested!
I had a computer emergency and GoInsta Repairs was amazing! They went above and beyond and took care of almost everything. They really went out of their way to help me. Thank you GoInsta Repairs!
By far one of the best experiences I've had with a computer repair company. Handled a large portion of the work required and gave me the simplest form of the things needed. 10/10 will definitely go to again.
Very thorough. Explained everything they were doing.
Everyone was very helpful and has a lot of patience working with the older generation. Thank you much.
Both Goinsta techs that helped me (Marcy, on line and Lars at my apt.) were professional, efficient, and responsive. All 6 of my problems were fixed in less time than anticipated and the process was like magic, charming and caring. I will certainly use them again when needed and recommend them highly.
Very knowledgeable and a pleasure to deal with
They were very polite and pleasant to work with! They explained everything that needed to be done before doing it. Very thorough and competent. I would highly recommend this team to anyone who needs a computer specialist. They were very courteous and PATIENT! I felt safe and confident in their hands. They did the "cleaning up" of my computer and he was so helpful to answer all my questions and plainly explained what steps I needed done to make my PC run smoothly and fast again! I would 100% recommend them!
I couldn't get the connection between my computer and my printer to work. Golnsta Repairs responded quickly and solved my problem completely to my satisfaction all done remotely from their location. Job done fast, efficiently, and professionally.
My experience was great! I reached out to GoInsta and in less than 5 minutes got a response back. We agreed on the project- the tech joined the call and got on my system and went to work. They helped with purchase of the license and then handled the installation and fixing some system issues I had. Checked my virus protection software, identified and made some needed system updates. I have a few enterprise issues to get resolved which will happen this week (due to my former employer) which I know GoInsta Repairs will get resolved. These folks are good technicians with great customer service - they listen and helped me understand the issues and then resolved them. I’m a happy customer that will return for assistance when needed.
In addition to being very knowledgeable, They are extremely patient, helpful, courteous and kind.
My technician was very patient with me during the online work he did for me. Very concise about what I needed to do. He seemed to be very through.
GoInsta Repairs provides a vital service: quality on demand technical support 7days a week at a very reasonable rate. We paid $99 for diagnostic support and that wasn’t until after the technician talked to us for awhile and understood what the problem was and thought he could help. Our technician Piero was an amazing professional spending hours in the phone on the weekend trying to help us boot up a 2015 iMac. He was polite, friendly, knowledgeable and tenacious never wanting to give up. Ultimately we realized we had a corrupted hard drive so he was unable to solve our problem but we felt like we got our money’s worth. If he had resolved the problem it would have only been an additional $40. I highly recommend GoInsta and will definitely use them again when I need tech support.
Piero was my technician. He worked tirelessly on my computer problem. I learned a lot about my computer during this time. I would definetly recommend him and GoInsta in the future. 😊
Thank you really much for the timely response and for quickly resolving my issue!
They were incredibly courteous and helpful in every way. I was uncertain and hesitant at the start. But at the end of the day - and it was a very long day! - I was completely won over by their obvious expertise, the overall helpfulness, and their never-say-die attitude. I would recommend the GoInstaRepair team to anyone in need of computer support. I will be returning to GoInstaRepair for their help in the future.
Talked with them again about the AVG Security features I now have on my computer. They go through everything very patiently explaining what every feature means. So helpful!